CheckGeo Cookie Policy

Effective Date: 24/01/2024

Last Updated: 07/05/2025

This Cookie Policy explains how we use cookies and similar technologies when you use our services. It details what tracking technologies are, why we use them, and how you can control their use. If you have any questions, please contact us at support@checkgeo.com

1. What Are Cookies?

Cookies are small text files placed on your device (e.g., computer, smartphone) when you visit our website. They help us store information such as your language preference or device type. Cookies can be:

First-party cookies: Set by us.

Third-party cookies: Set by other domains for advertising and marketing purposes.

Cookies can also be categorized as:

Session cookies: Expire when you close your browser.

Persistent cookies: Remain on your device until they expire or are deleted.

2. Similar Technologies

We also use technologies similar to cookies:

Web Beacons: Small images embedded in emails or websites to track user behavior.

Software Development Kits (SDKs): Used in mobile apps to collect device and usage data.

Local Shared Objects (Flash Cookies): Store data to enhance website functionality.

HTML5 Local Storage: Stores larger amounts of data without server communication.

Fingerprinting: Combines device information to uniquely identify users.

Device Identifiers: Unique IDs like Apple's IDFA or Google's AAID for advertising purposes.

Social Widgets: Buttons or icons from social media platforms that may collect browsing data.

3. How We Use Cookies and Similar Technologies

We use cookies and similar technologies to:

Ensure website functionality: Necessary for the website to operate.

Enhance performance: Analyze website usage to improve user experience.

Provide functionality: Remember your preferences and settings.

Deliver marketing content: Show relevant advertisements based on your interests.

4. Legal Basis for Processing

Under the LGPD:

Necessary cookies: Processed based on our legitimate interest to provide essential website functions.

Non-essential cookies (e.g., analytics, marketing): Processed based on your explicit consent.

5. Managing Your Cookie Preferences

You have the right to manage your cookie preferences:

Consent Banner: Upon visiting our website, you'll see a banner allowing you to:

Accept all cookies.

Reject all non-essential cookies.

Customize your preferences.

Cookie Settings: You can change your preferences at any time by accessing the "Cookie Settings" link available on our website.

Browser Settings: Most browsers allow you to control cookies through settings. Refer to your browser's help section for more information.

6. Your Rights

Under the LGPD, you have the right to:

Access your data: Know what personal data we collect.

Rectify your data: Request corrections to inaccurate data.

Delete your data: Request deletion of your personal data.

Withdraw consent: Change your cookie preferences at any time.

To exercise these rights: Please contact us at support@checkgeo.com.

7. Third-Party Cookies

We use third-party services that may set cookies on your device:

Google Analytics: Analyzes website traffic.

Zendesk: Provides customer support chat functionality.

Hotjar: Understands user behavior on our website.

These third parties: May collect and process your data according to their privacy policies.

8. Cookie Categories and Details

We categorize cookies as follows:

a. Necessary Cookies

Essential for website functionality.

CookieTypeProviderPurposeExpiry
__cfruidThird-partyCloudflareManages incoming trafficSession
__zlcstoreThird-partyZendeskStores chat statusPersistent
AWSALBCORSThird-partyZendeskMaintains chat session6 days
iconify-countFirst-partycheckgeo.comDetermines menu displayPersistent
iconify-versionFirst-partycheckgeo.comDetermines menu displayPersistent
SESS#First-partycheckgeo.comTracks sessions1 day
test_cookieThird-partyDoubleClickMeasures ad performance1 day
ZD-suidThird-partyZendeskStores session IDPersistent
reduxStateFirst-partycheckgeo.comStores user experiencePersistent

b. Functionality Cookies

Enhance website functionality and personalization.

CookieTypeProviderPurposeExpiry
_hjCookieTestThird-partyHotjarIdentifies user for analyticsSession
_ZD-storeThird-partyZendeskProvides functions across pagesPersistent
_countryFirst-partycheckgeo.comTracks user's country166 days
_currencyFirst-partycheckgeo.comDefines user's currency166 days
_tz_tdsFirst-partycheckgeo.comSets user's time zoneSession

c. Analytical or Performance Cookies

Collect information about website usage.

CookieTypeProviderPurposeExpiry
_gaFirst-partycheckgeo.comDistinguishes usersSession
_gatFirst-partycheckgeo.comThrottles request rate1 day
_gidFirst-partycheckgeo.comDistinguishes users1 day
_hjAbsoluteSessionInProgressThird-partyHotjarTracks session progress1 day
_hjFirstSeenThird-partyHotjarIdentifies new users1 day
_hjIncludedInPageviewSampleThird-partyHotjarDetermines inclusion in sample1 day
_hjIncludedInSessionSampleThird-partyHotjarDetermines inclusion in session sample1 day
hjSession#Third-partyHotjarHolds current session data1 day
hjSessionUser#Third-partyHotjarHolds user session data1 year
collectThird-partyGoogle AnalyticsCollects usage dataSession
ZD-buidThird-partyZendeskStores unique user IDPersistent
_ref_tdsFirst-partycheckgeo.comTracks traffic sourcesSession

d. Marketing Cookies

Used to deliver relevant advertisements.

CookieTypeProviderPurposeExpiry
__zlcmidThird-partyZendeskStores unique user ID1 year
_gcl_auFirst-partycheckgeo.comStores referral information3 months
ads/ga-audiencesThird-partyGoogleRetargeting and attributionSession
IDEThird-partyDoubleClickRetargeting and attribution1 year
pagead/1p-user-list/#Third-partyGoogleRetargeting and attributionSession

9. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Cookie Policy, please contact us at:

📧 Email: support@checkgeo.com

Note: This policy is available in Portuguese to comply with LGPD requirements.